Warranty period
Provide a 24 month warranty period (excluding vulnerable parts). During the warranty period, if the equipment malfunctions due to product quality issues, our company will provide free repair or replacement services.
Technical Support
We provide free technical consulting services. If customers encounter any technical problems during use, they can contact our technical support team at any time and we will provide timely solutions.
Repair Service
Outside the warranty period, paid maintenance services are provided, and the maintenance costs are charged based on the actual fault situation and the cost of replacing parts. Promise to respond within 1 working day after receiving the repair request and arrange the repair work as soon as possible.
Spare parts supply
Provide long-term spare parts supply to ensure that customers can obtain the required components in a timely manner and ensure the normal operation of equipment.