Provide a 24 month warranty period (excluding vulnerable parts). During the warranty period, if the equipment malfunctions due to product quality issues, our company will provide free repair or replacement services.
We provide free technical consulting services. If customers encounter any technical problems during use, they can contact our technical support team at any time and we will provide timely solutions. Contact number：+8618936524620
Within the warranty period, respond with a solution within 12 hours of receiving a fault report; If there is a need for on-site work, both parties will negotiate and arrange (arriving within 24 hours in the Yangtze River Delta postal area).
Outside the warranty period, paid maintenance services are provided, and the maintenance costs are charged based on the actual fault situation and the cost of replacing parts.
Promise to respond within 1 working day after receiving the repair request and arrange the repair work as soon as possible.
Provide long-term spare parts supply to ensure that customers can obtain the required components in a timely manner and ensure the normal operation of equipment.